Have questions? We’ve compiled a list of the most commonly asked questions to provide you with quick and straightforward answers.
General Questions
We specialize in solutions for the restaurant, retail, and hospitality industries, catering to businesses of all sizes.
You can request a personalized demo by contacting us through our Contact Us page.
We offer 24/7 customer support via email and live chat.
Product-Specific Questions
Our POS system is compatible with a wide range of devices. Please refer to our Integration page or contact support for specific compatibility information.
Yes, our POS system is highly customizable to meet your business’s unique needs. We offer flexible options to tailor the system to your operations.
Absolutely, we develop mobile applications for both platforms, ensuring a seamless experience for all users.
Integration Questions
We support integrations with popular accounting software like QuickBooks and Xero.
We use industry-standard encryption and security protocols to ensure all data transferred between systems is secure.
Billing and Pricing Questions
We offer flexible pricing plans tailored to your business size and needs. Contact our sales team for detailed information.
Setup fees may apply depending on the products and services selected. We can provide a detailed quote upon request.
Support Questions
You can report issues through our Support page, via email at support@onehivegroup.com, or by calling our support hotline.
Yes, we provide training sessions during the implementation process.