Effective Date: 12/1/2024

Onehive (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.onehive.us) or use our services. By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Contact Details: Name, email address, phone number, and company information.
  • Billing Information: Payment details such as credit card numbers (processed through secure third-party payment processors).

b. Non-Personal Information

  • Technical Data: IP address, browser type, operating system, device type.
  • Usage Data: Pages visited, time spent on our site, and interactions with our features.

c. Cookies and Tracking Technologies

  • We use cookies, web beacons, and similar technologies to enhance your experience, analyze site traffic, and customize content.

2. How We Use Your Information

We use the collected information to:

  1. Provide and improve our services.
  2. Respond to inquiries, support requests, and demo submissions.
  3. Process transactions securely.
  4. Send marketing communications (with your consent).
  5. Monitor and analyze website usage to improve performance.
  6. Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

  1. Service Providers: Third-party vendors that help us operate our website, process payments, or provide customer support.
  2. Business Partners: Trusted partners who assist in delivering our services or integrating with your systems.
  3. Legal Obligations: Authorities, if required by law or to protect our legal rights.
  4. Business Transfers: If Onehive is involved in a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular monitoring for vulnerabilities. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights under applicable laws:

  1. Access and Correction: Request access to your data or correct inaccuracies.
  2. Data Deletion: Request the deletion of your personal information.
  3. Opt-Out: Withdraw consent for marketing communications at any time.
  4. Data Portability: Receive a copy of your data in a structured format.
  5. Lodge Complaints: File a complaint with your local data protection authority.

To exercise your rights, contact us at privacy@onehive.us.

6. Cookies and Tracking Technologies

We use cookies to:

  1. Remember your preferences.
  2. Analyze website performance and usage.
  3. Provide personalized advertising (optional).

You can manage or disable cookies in your browser settings. Note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any information.

8. Data Retention

We retain your information as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Data that is no longer required will be securely deleted.

9. International Users

If you are accessing our website from outside the United States, please note that your data may be transferred to, stored, and processed in the United States or other countries where our servers are located. By using our website, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Onehive
Email: privacy@onehive.us
Address: 123 Innovation Drive, Tampa, FL